By purchasing this service you are entering into a contract with Red Hot Mess Ltd. As this service is not delivered instantly, your statutory 14 day cooling off period applies from the date of purchase. If you wish to cancel within this period please contact us at hello@ellekay.co.uk before any work has commenced.

Once work has begun on your order, including completion of your intake form or commencement of your first session, you acknowledge that the service has started and your right to cancel may be reduced or lost in accordance with the Consumer Contracts Regulations 2013.

Prices are displayed in GBP. If you are purchasing from outside the UK your bank will convert at their current rate. Any applicable local taxes are your responsibility.

By purchasing you agree to our Terms and Conditions and Privacy Policy. Your personal data will be collected and processed in accordance with UK GDPR and our Privacy Policy, which you can read in full on our website. Your data will be used to process your order and deliver your service and will never be sold to third parties. You have the right to access, correct or request deletion of your personal data at any time by contacting us directly.

The programmes, coaching and content offered by Red Hot Mess Ltd are designed to support positive behaviour change and personal development. They are not a substitute for medical, psychological or therapeutic treatment and should not be used as such. Individual results may vary and no specific outcomes are guaranteed. If you are experiencing a mental health condition or any other health concern, please consult a qualified healthcare professional before purchasing.